Privacy Policy

1. SCOPE:
   The Privacy Policy describes how the information furnished by visa applicants and users is collected, used, stored, transferred and made available to the providers contracting party, affiliates, governments, law enforcement agencies, authorities and other agencies. By accepting the Privacy Policy and user agreement, Applicants & user/s expressly consents to our Privacy Policy.
   
   
2. INFORMATION COLLECTION:
   All information, posted, furnished and submitted by the Applicant while filling up the forms is converted into such formats as may be required and communicated to the U.S. Embassy. The information so collected shall be stored, transferred and shared by VFS Nigeria, or any of our affiliated agencies, partners and any law enforcement agencies as would be required under law and mentioned herein. VFS Nigeria may collect: All information furnished by Applicants & User/s, and identifiable by the passport number, portal, server, I.P address etc., which is traceable in relation to VFS Nigeria 's site or in relation thereto such as IP address, E-mail address, contact detail information and other information like transactional information of Applicants online usage, IP address, log on information and standard web log information etc.
   
   
3. PURPOSE OF COLLECTION:
   The predominant purpose in collecting the information is to provide the efficient and customized webpage:
   1. To provide and upgrade services to Visa Applicants & Users
   2. To prevent misuse, abuse, mischievous intent, prohibited or illegal use and hacking by Visa Applicants & Users through any means and to address any security issues
   3. To customize, measure and improve our services and site content and layout. And generally to provide and communicate any of the above to our contracting party, principle, affiliates, governments, law enforcement agencies, authorities and other agencies to respond to legal requirements, protect any one's right, property safety or, or in allegation of fraud, misuse, abuse, mischievous intent or investigations.
      
      
4. COOKIES:
   VFS Nigeria uses "cookies" (small files placed on Visa Applicants & User/s hard drive) on certain pages of the Site to help analyze our web page flow, customize our services, measure promotional effectiveness, and promote trust and safety.
   
   A few important things Applicants & User/s should know about cookies are that:
   1. VFS Nigeria offers certain features that are only available through the use of cookies.
   2. VFS Nigeria uses cookies to help identify Applicants & User/s and maintain Applicants & User/s signed-in status.
   3. Most cookies are "session cookies," meaning that they are automatically deleted from the Applicants & User/s hard drive at the end of a session.
   4. Applicants & User/s is/are always free to decline our cookies if Applicants & User/s browser permits, although doing so may interfere with Applicants & User/s use of the Site.
   5. Applicants & User/s may encounter cookies from any links or third parties on certain pages of the Site that VFS Nigeria does not control. (For example, if Applicants & User/s view a VFS Nigeria page created by another user, there may be a "cookie" placed by that VFS Nigeria page.) VFS Nigeria and our users do not tolerate spam. Applicants & User/s are not licensed, permitted, expected to add, modify, deface, hack, misuse or abuse the VFS Nigeria site or the contents therein. To report to VFS Nigeria any related spam or spoof emails to VFS Nigeria, please forward the email to infousnigeria@vfshelpline.com. Applicants & User/s may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. VFS Nigeria does not filter and automatically scan messages before they are sent for viruses and other illegal or prohibited content but do not permanently store email messages sent through these tools. VFS Nigeria do not rent or sell these email addresses.

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5. USER ACCOUNT INFORMATION, PASSWORD & APPLICANTS PERSONAL INFORMATION:
   Applicants passport, date of birth and name are the key to Visa Applicants account. Use the same and do not disclose the details to anyone. If Applicants share Applicants password or Applicants personal information with others, remember that Applicants are responsible for all actions taken in the name of Applicants account. If Applicants lose control of the same, Applicants may lose substantial control over Applicants personal information and may be subject to legally binding actions taken on Applicants behalf. Therefore, if Applicants password has been compromised for any reason, Applicants should immediately notify VFS Nigeria and ensure appropriate safety and security measures.
   
   
6. ACCESSING, REVIEWING & MODIFYING PERSONAL AND OTHER INFORMATION:
   Applicants can see, review and change most of Applicants personal information by logging into the Site. Generally, VFS Nigeria will not manually modify Applicants personal information because it is very difficult to verify Applicants identity and other details. Applicants must promptly update Applicants personal information if it changes or is inaccurate. Once Applicant submit the information, Applicant shall be able to change or remove it only up to 48 hours before the date of the interview date. VFS Nigeria retains personal information in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce the terms and conditions and take other actions otherwise permitted by law.
   
   
7. SECURITY:
   VFS Nigeria treats data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect Applicants personal information against unauthorized access and disclosure. However, sometimes third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse Applicants personal information that they collect from the Site.
   
   Therefore, although VFS Nigeria ensures to protect Applicants privacy, it cannot guarantee the Applicant that personal information or private communications will always remain private and secure.
   
   
8. GENERAL:
   The contents of the Privacy policy may be changed at any time and all Applicants & users will be subject to the terms as applicable at the time of usage.